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HelpDesk/Device Checkout


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Printable Instructions

Submitting a Ticket for TangiTech Support
First page of the PDF file: incidentIQ-SubmittingTickets

How-To Video

incidentIQ - New User: Submitting a Ticket

Have more questions?
Find information in our TangiTech Toolbox.

Please contact your technology facilitator with specific questions you may have in regards to using the incidentIQ platform.


Device Checkout Team

School Check-out Team: Checking Out Assets and Submitting Student Tickets
First page of the PDF file: SchoolDeviceTeam

Each school has a designated team responsible for checking out devices to students and submitting HelpDesk tickets for student devices.

If a student has lost their device, or if the device is in need of maintenance, please notify your designated person on campus.

Device Check-Out Team: Please first SCAN the device to submit a ticket, verify the device, or check for submitted policies.