Formal Complaints & Grievances

If a school system employee, student, or family member of a student asserts a complaint of discrimination on the basis of race against TPSS, the grievance process shall be as follows: 

1.    First, the complaint will be addressed at the school level.
This includes a meeting with the principal and the complainant. If the complaint would trigger the Applicant Grievance Procedure, the complainant should be informed of that process instead.

2.    Then, addressed by the District Supervisor for that School:
If the issue is not resolved, then the district supervisor assigned to that school shall become involved and attempt to resolve the complaint.

3.    Then. addressed by Senior Leadership Team and the Chief Equity Officer (CEO):
If, after the second step, the complaint remains unresolved in the opinion of the complainant, the Senior Leadership Team, including the CEO shall meet with the complainant in an effort to resolve the issue.

4. Other Remedies Under the Law:
If the complainant feels their complaint has not been resolved after the third step, they shall have all existing legal rights and remedies that any person may have against TPSS under any other legal remedies. Those potential remedies and relief may include, but are not limited to, remedies under EEOA/Title VII, Americans with Disabilities Act, and any others. Court Order 1661 in no way extinguishes these rights; however, complainants should know that the process within 1661 does not freeze the running prescription on those rights. For example, an EEOC claim must be made within 300 days of the violation.