TechTips for Caching E-mail and Enabling Working Offline in Outlook

Follow these directions on your computer to make sure that Outlook retains all of your data in case of a problem with the E-mail server.

1. Click the "Start" button then "Control Panel"

2. In the Control Panel window, double click on the Mail icon.

3. Click the "E-mail Accounts" button the right.

4. Click "View or change existing e-mail accounts".... then click "Next."

5. Make sure your Microsoft Exchange Server account is selected (highlighted in blue) and then click the "Change" button on the right.

6. Make sure there is a check mark in front of "Use Cached Exchange Mode"... if there is not a check mark there, click to put one there.

7. Now click "Next" ... "Finish".... and "Close."

This page was last updated on Wednesday, January 31, 2007.